Info

Refunds or Exchanges

All sales are final. However if you believe there was an error on our part, please contact customer service to request an exception within 30 days. All requests after 30 days will not be reviewed.

Shipping

Please allow 1-4 days for your order to be processed and shipped.

Pre orders may take 3-4 weeks to be processed and shipped out.

Our transit times are based on UPS & USPS and we are not responsible if you do not receive your order in the expected time due to carrier issues, severe weather or other conditions.

Customer Service

Please email info.theerafly@gmail.com with your order # for any questions or concerns.

Please allow 1-3 days for a response.